7cs of Communication MCQs

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The Seven Cs of effective communication are Completeness, Conciseness, Consideration, Concreteness, Clarity, Courtesy, Correctness.
7cs of Communication MCQs

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7cs of Communication MCQs

The Seven Cs of effective communication are Completeness, Conciseness, Consideration, Concreteness, Clarity, Courtesy, Correctness. Here on MCQs.club we have prepared Multiple-Choice Questions (MCQs) on 7cs of communication that fully covers seven c’s of communication MCQs, 7cs of effective communication MCQs, 7 cs of effective communication MCQs, explain 7cs of communication with examples MCQs. Moreover, these MCQs on seven c’s of effective communication are helpful for Business Management exams, Professional accountancy exams and Competitive exams.

  1. The Seven Cs of effective communication are:
      1.  Completeness
      2. Conciseness
      3. Consideration
      4. Concreteness
      5. Clarity
      6. Courtesy
      7. Correctness
    1. True
    2. False
  1. The seven c’s are seven key principles that underpin effective communication. They can be applied to both oral and written communication.
    1. The above statement is false
    2. The above statement is true
  1. To help ensure the message is complete one should use the 5 W’s checklist. The W’s are:
      1. Who?
      2. What?
      3. When?
      4. Where?
      5. Why?
    1. The above is correct
    2. The above is incorrect
  1. A complete communication will demonstrate the following features:
      1. It provides all the necessary information to ensure that the receiver can interpret the message accurately.
      2. Complete communication develops and enhances the reputation of an organisation and helps build goodwill.
      3. It addresses all the questions previously raised and attempts to pre-empt and address subsequent questions that may arise as a result of this communication.
      4. Costs are minimized as a complete communication reduces (if not eliminates)
      5. A complete message is more likely to persuade the recipient.
      6. The more complete the communication the more capable it is of assisting better decision- making.
    1. All of the above
    2. (II) and (III) only
    3. (III) and (VI) only
    4. None
  1. Conciseness – For business communications, conciseness means communicating what you want to convey in the least possible words without forgoing the other 7 C’s of communication. The message only contains information relating to the topic and excludes irrelevant information.
    1. The above statement is incorrect
    2. The above statement is correct
  1. Concise communication should demonstrate the following:
      1. Wordy expressions are removed
      2. Only relevant information should be included
      3. Put the action in the verb
      4. Unnecessary repetition should be avoided
      5. Avoid long introductions, unnecessary explanations and over-politeness.
      6. Limit the use of the passive voice.
    1. (I) and (IV) only
    2. (I) (II) and (V) only
    3. All of the above
    4. None
  1. Identify the examples of concise words that could be used as an alternative to a ‘wordy’ expression.
    1. Soon, Few, Although
    2. Meet, Because, Now
    3. In due course, Few in number, At this time
    4. A&B only

  1. Consideration – In business communications, consideration involves empathizing with others and taking into account such factors as the message recipient’s view point, mind-set, education level, mood, desires and needs.
    1. The above statement is correct
    2. The above statement is incorrect
  1. Considerate communication adopting the ‘you’ approach will demonstrate which of the following characteristics:
    1. Focuses on ‘you’ instead of ‘I’ or ‘we’
    2. Empathize with the audience and exhibit interest in them.
    3. Emphasize the positive. Show optimism towards your audience.
    4. All of the above
  1. Concreteness – Concrete business communication means being particular, clear, vivid, explicit and specific. General, vague and obscure messages tend to be met with either no response or equally vague and general responses.
    1. The above statement is correct
    2. The above statement is incorrect
  1. Identify the Concrete messages demonstrate which of the following:
      1. Concrete messages are supported with specific facts and figures.
      2. Concrete messages tend not to be misinterpreted as they are so specific and clear.
      3. Concreteness strengthens the confidence of both the sender and receiver.
      4. Concrete messages convey professionalism and help towards building the reputation of the sender and the organisation they represent.
      5. Using vivid and image-building words can help make the message more compelling and impactful.
    1. All of the above
    2. (I) and (V) only
    3. (V) only
    4. None
  1. Clarity – Clarity in business communication requires emphasis on a particular message or goal rather than trying to achieve too much all at once.
    1. False
    2. True
  1. Identify the Clear messages demonstrate which of the following:
      1. Total clarity of thought and ideas enhance the meaning of messages.
      2. Choose exact, concrete, familiar and appropriate words
      3. Construct effective sentences and paragraph
      4. Clear messages make interpretation and understanding easier
      5. Clear messages stimulate the recipient into action
    1. (IV) and (V) only
    2. (I) (IV) and (V) only
    3. All of the above
    4. None
  1. Core rules for using Clarity in business communication include:
    1. When there is a choice between longer words and equivalent shorter ones always use the shorter version.
    2. Use synonyms instead of Latin terms.
    3. Use English rather than foreign equivalents.
    4. All of the above

  1. Courtesy – In business messages implies that the message should show the sender’s expression as well as respecting the receiver and being considerate to their personality. The sender should be sincerely enthusiastic, polite, judicious and reflective.
    1. The above statement is correct
    2. The above statement is incorrect
  1. Courteous messages will demonstrate which of the following:
      1. Be sincere and tactful, thoughtful and appreciative.
      2. Use expressions and terminology that show respect.
      3. Use non-discriminatory expressions and ensure the message is unbiased.
      4. Courteous messages take into consideration both viewpoints as well as feelings of the receiver.
      5. Courteous messages are positive and focused on the audience.
      6. Avoid communicating an assertion that the sender is right and the receiver is wrong.
    1. (III) and (VI) only
    2. (III) (IV) and (VI) only
    3. None
    4. All of the above
  1. Correctness – In business communication ultimately implies there are no grammatical, punctuation, spelling or other language errors in communication. Correctness also implies that the message is exact and well-timed.
    1. The above statement is correct
    2. The above statement is incorrect
  1. Correctness of messages will demonstrate which of the following:
    1. Use appropriate and correct language
    2. Check the precision and accuracy of figures, facts and language
    3. If the communication is correct it boosts the confidence level of the recipient
    4. Correct messages are more impactful on the recipient
    5. All of the above
  1. For a message to be effective it needs to be:
    1. Complete, polite, authentic, error free, clear, short, curt
    2. Complete, considerate, accurate, definite, clear, polite, comprehensive
    3. Relevant, considerate, truthful, general, clear, concise, emphatic
    4. Complete, brief, clear, gracious, concrete, correct, considerate

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14 Responses

  4. It should also have the options for the right choice or right answer or right option while uploading the questions into the site or blog otherwise it becomes very confusing for the reader or students to understand that what is the right option actually……

    1. Hey Thanks for the valuable feedback!!
      We’ve read and noted your valuable query. In coming months we’ll be launching this blog with much more content and amazing features.
      Stay tuned!!
      Best of luck for your exams!!
      Share our work if you like 🙂

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