More MCQs
HOME
Categories
Courses
Business Management MCQs
Business Communication MCQs
» The communication process MCQs
» Business communications MCQs
» Seven Cs of effective communication MCQs
» Intra-personal and interpersonal skills MCQs
» Forms of business communication MCQs
Intrapersonal and interpersonal skills
Interpersonal communication – Entails communication with another person. Whereas, Intrapersonal communication Is a process in which individuals connect with themselves either consciously or subconsciously. Here on MCQs.club we have designed easy Multiple-Choice Questions (MCQs) on Intrapersonal and interpersonal skills MCQs that include Intercultural communication MCQs. These MCQs are useful for Business management exams, Competitive exams and Professional accountancy exams.
- Interpersonal communication –
- Entails communication with another person
- Denotes communication within one’s self that necessarily involves the processes of thinking and feeling
- Is a process in which individuals connect with themselves either consciously or subconsciously
- All of the Above
- Intrapersonal communication –
- Entails communication with another person
- Denotes communication within one’s self that necessarily involves the processes of thinking and feeling
- Is a process in which individuals connect with themselves either consciously or subconsciously
- Both B&C only
- Intrapersonal communication includes conversations continually going on in our own minds. Such internal conversations can be for the purpose of clarifying thoughts or analysing a situation, reflecting upon or appreciating something. Mastering the skills of intrapersonal communication lays the foundation of successful socialization.
- The above statement is correct
- The above statement is incorrect
- The important ingredients of intrapersonal communication are:
- Self-concept
- Perception
- Expectations
- All of the above
- Self-concept –
- Provides the basis for intrapersonal communication, because it governs how a person perceives one’s self and is oriented towards other individuals.
- Self-concept which can also be referred to as self-awareness.
- Both A&B are correct
- None
- Self-concept which can also be referred to as self-awareness comprises of which of the following factors?
- Beliefs: are either descriptive or prescriptive, they represent basic personal attitudes and inclinations towards what is true or false, good or bad.
- Values: are deep-rooted morals, standards and ideals, which are consistent with beliefs about good and bad, right and wrong, ideas and actions.
- Attitudes: are learned predispositions and tendencies towards or against the subject matter, ideals that stem from and are generally consistent with values.
- All of the above
- The three “selves” include:
- Real self: what do you think of yourself when you are being honest.
- Ideal self: – who you would like to be or think you should be.
- Public self: – the one you would like others to know.
- All of the above
- Perception –
- a process by which individuals establish, organize and interpret their sensory impressions towards the external world in order to give a meaningful and coherent picture of the environment.
- It is so closely inter-related with the concept of self that one feeds off the other, thereby creating a harmony between understanding of both one’s self and one’s world.
- Its focuses internally.
- A&B only
- Expectations –
- Future based messages dealing with long-term implications are termed as expectations.
- These are strong beliefs regarding something that would happen in future.
- Both A&B
- None
- The main aspects of expectations is/are:
- the expectations we have from others
- the expectations we have from our own selves
- Both A&B
- None
- In order to manage expectations, one should develop an understanding as to what is in one’s control and what is not.
- True
- False
- Factors that influence intrapersonal communication include:
- Perspective
- Self-confidence
- Self-esteem
- Self-assertive
- All of the above
- Perspective –
- is a particular attitude towards something and is the way we see anything
- is our perception of ourselves. It reflects how we measure our value, how we perceive our value to the world and what worth we think we have for others.
- is our assessment of our own abilities to do something and achieve success.
- All of the above
- Self-esteem –
- is a particular attitude towards something and is the way we see anything
- is our perception of ourselves. It reflects how we measure our value, how we perceive our value to the world and what worth we think we have for others.
- is our assessment of our own abilities to do something and achieve success.
- All of the above
- Self-confidence –
- is a particular attitude towards something and is the way we see anything
- is our perception of ourselves. It reflects how we measure our value, how we perceive our value to the world and what worth we think we have for others.
- is our assessment of our own abilities to do something and achieve success.
- All of the above
- Types of intrapersonal communication include:
- Internal dialogue
- Solo vocal communication
- Solo written communication
- All of the above
- Skills in intrapersonal communication can provide the right stability, direction and frame of judgement in communicating with the external world.
- True
- False
- Interpersonal communication –
- is the communication that takes place between individuals who have a relationship between them.
- It occurs when messages are sent and received and when meanings are assigned to such messages.
- It may be affected by noise, follow a context and contain chance of feedback.
- All of the above
- The major benefits of interpersonal communication are:
- Personal/social: To a great extent our personal accomplishments and joys depend on our effectiveness as interpersonal communicators.
- Professional: The ability to communicate interpersonally is acknowledged to be a key to professional success
- Both A&B
- None
- Verbal and nonverbal interactions between two or more interdependent individuals represent interpersonal communication.
- True
- False
- Interpersonal communication is a purposeful and focused interaction that can be used to accomplish a variety of purposes. Such purposes include:
- To learn
- To connect
- To inspire and support
- To play and enjoy
- All of the above
- Ways to improve interpersonal communication include:
- Smile, Bridging gaps, Resolve conflicts
- Encourage others, Communicate clearly, Stop complaining
- Have courtesy for others and Active listening, Humour.
- All of the above
- Elements and traits of ethics in interpersonal communication are:
- Equality
- Positive relationship with the audience
- Balance between speaking and listening
- Respect
- Trustworthiness
- Authentic information
- (II) and (III) only
- (II) (III) and (VI) only
- All of the above
- None
- Intercultural communication – is the process of sending and receiving messages between individuals whose cultural background differ from each other and could lead them to interpret verbal and non-verbal signs differently.
- The above statement is true
- The above statement is false
- Identify which of the following is correct regarding intercultural communication?
- Success of any international business depends upon the quality of inter cultural communication.
- A number of workers from around the world and from different cultures work together as a group, learn new things and increase the business opportunities worldwide.
- Intercultural communication provides opportunities for running worldwide marketing campaigns.
- It is marked with the removal of barriers between the borders and the flow of goods, capital, services and labour is facilitated.
- All of the above
- (II) and (IV) only
- (II) only
- None
- Which of the following is correct for stereotypes in the communication process?
- Stereotypes refer to generalized ideas or images about certain group of people that are widely accepted by others.
- Stereotypes can pertain to different ethnic groups, social classes, religious groups and opposite genders.
- Stereotypes arise as an approach towards explaining and justifying differences between groups. It might arise as a result of lack of exposure to other groups, cultures, etc. They can be positive or negative.
- All of the above
- Stereotypes have which of the following main characteristics?
- They are simpler than the reality.
- They are acquired from others rather than on one’s own experience.
- They are erroneous by their very nature.
- They resist change if entrenched deeply.
- All of the above
- Creative thinking –
- Creative thinking is the procedure we follow in order to develop ideas that are unique and exclusive, useful and worthy of further elaboration.
- It is described as an approach of looking at problems or situations from a new standpoint that in turn proposes unorthodox solutions.
- Creativity is the skill of bringing something into existence that was not there before.
- All of the above
- Characteristics of a creative thinker include:
- A creative thinker is always curious and looks at problems as opportunities.
- He enjoys taking challenges and is comfortable with imagination.
- A creative thinker challenges assumption and does not give up that easily.
- Creative people are self-governing and free in their judgments, and are self-assertive, dominant, impulsive, prefer complexity, etc.
- They develop the ability to deal with ambiguity and unstructured problems.
- (I) and (III) only
- (I) (III) and (V) only
- All of the above
- None
- Critical thinking –
- Critical thinking is the thinking procedure we follow in order to reflect on, measure and evaluate the assumption fundamental to our own and others’ ideas and efforts.
- It is the intellectually controlled process of vigorously and proficiently conceptualizing, applying, analysing, synthesizing and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning or communication
- Both A&B
- None
- Critical thinkers –
- Have a passionate drive for clarity, accuracy and applicability.
- Listen open-mindedly to contrasting views and welcome criticism.
- Think independently and are not scared of disagreeing with group opinion.
- All of the above
- Uncritical thinkers –
- Often fall victim to ways that are uncertain, imprecise, inaccurate etc.
- Pretend that they know more than what they do and disregard their limitations.
- Tend to get involved in “group think”, uncritically following the crowd.
- All of the above
- Creative thinking –
- With creative thinking you can find wrong questions.
- Creative thinking tries to create something new.
- Creative thinking is expansive.
- All of the above
- Critical thinking –
- With critical thinking you can find wrong answers.
- Critical thinking seeks to measure worth or validity in something that already exists.
- Critical thinking is selective.
- All of the above
- A critical thinker:
- takes everything at face value
- critiques specific theories and information sources
- accepts both facts and opinions
- articulates and appraises arguments, using proof to support claims
—More to come soon—
4 Responses
Where are the answers
Answers are highlighted in “BOLD”
Thanks
Stay tune for more.