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MCQ on Motivation

Motivation is the process by which employees’ efforts at workplace are energized, directed, and sustained toward attaining a goal.

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MCQ on Motivation

Motivation is the process by which employees’ efforts at workplace are energized, directed, and sustained toward attaining a goal. Here on MCQs.club we have made easily understandable Multiple-Choice Questions (MCQs) on Motivation, MCQ on motivation theories with answers. These MCQ on motivation in management are useful for Competitive exams, Professional accountancy exams and Business management exams.

Motivation is the process by which employees’ efforts at workplace are energized, directed, and sustained toward attaining a goal.

1. True
2. False

Early theories concentrate on what motivates individuals in their work. They include:

1. Maslow’s hierarchy of needs
2. Herzberg’s hygiene and motivator factors
3. Both A&B
4. All of the above

Process theories of motivation are driven by a process to measure the strength, intensity, and reason of motivation among the people. They include:

1. Vroom’s expectancy model
2. McClelland’s motivational needs theory
3. Both A&B
4. None

Contemporary theories represent current explanations of employee motivation and include:

1. Goal-setting theory
2. Reinforcement theory
3. Equity theory
4. Expectancy theory and high-involvement work practices
5. All of the above

Demotivated Employee –

1. takes responsibility and shows a commitment to achieving company targets and goals, as well as interest and concern for the business.
2. has poor timekeeping, high levels of absenteeism and avoids responsibility
3. Both A&B
4. None

Theories of motivation also help us to improve our understanding of our personal motivation to work and what we hope to get from our job.

1. True
2. False

It is argued that individuals are motivated differently, and the strength of their motivation depends on a variety of factors, such as:

1. Needs, personality
2. Perceptions about whether more effort will result in achieving goals
3. Rewards and expectations about whether the rewards for achieving the goals will actually meet the individual’s needs.
4. All of the above

Rewards and perceptions of rewards are usually a key factor in:

1. Process theory
2. Early theories
3. Contemporary theories
4. All of the above

In “Maslow’s the hierarchy of needs” – the needs of a ‘higher order’ must be met before the other needs can be satisfied. These higher order needs are:

1. a need for freedom of inquiry and expression: social conditions must allow free speech and encourage justice, honesty and fairness
2. a need for knowledge and understanding: a need to explore and experiment.
3. Both A&B
4. None

Safety needs or security needs can be satisfied by:

1. employment legislation
2. the employer’s arrangements for a pension scheme for its employees and for the treatment of its employees who are affected by illness or injury.
3. Both A&B
4. None

Examples of the Limitations of the Maslow’s hierarchy of needs:

1. Individuals have different needs, and they are not necessarily in the hierarchical order suggested by Maslow.
2. Many individuals may seek to satisfy several different needs at the same time.
3. The same need may cause different reactions and responses from different individuals.
4. All of the above

Frederick Herzberg’s two-factor theory is also known as motivation-hygiene theory.

1. True
2. False

Examples of Frederick Herzberg’s Motivator factors include:

1. Achievement, Recognition
2. Work Itself, Responsibility and Advancement
3. Both A&B
4. None

Examples of Frederick Herzberg’s Hygiene Factors include:

1. Supervision, Company Policy
2. Relationship with Supervisor, Working Conditions
3. Salary, Relationship with Peers
4. All of the above

Examples of non-monetary factors which would help to create greater employee motivation in individuals towards extra efforts for superior performance are:

1. Efficient organizational structure
2. Committed and competent leadership
3. Fair and merit-based promotion system
4. All of the above

McClelland’s needs theory emphasized on the needs of achievement, affiliation and power.

1. The above is correct
2. The above is incorrect

Mission and mission statement –

1. A mission is the purpose of an organization and the reason for its existence.
2. Many entities give a formal expression to their mission in a mission statement.
3. A mission statement defines what an organization is, why it exists, its reason for being.
4. All of the above

What fundamental questions a “Mission Statement” should answer?

1. What is our business?
2. What is our value to the customer?
3. What will our business be?
4. What should our business be?
5. All of the above

A mission statement can have several different purposes including:

1. to provide a basis for consistent strategic planning decisions
2. to assist with translating broad intentions and purposes into corporate objectives
3. Both A&B
4. All of the above

Goals –

1. Goals are aims for the entity to achieve, expressed in narrative terms.
2. They are broad intentions.
3. Are derived from the goals of an entity, and are aims expressed in a form that can be measured, and there should be a specific time by which the objectives should be achieved.
4. A&B only

Objectives –

1. Goals are aims for the entity to achieve, expressed in narrative terms.
2. They are broad intentions.
3. Are derived from the goals of an entity, and are aims expressed in a form that can be measured, and there should be a specific time by which the objectives should be achieved.
4. A&B only

In order to achieve the corporate objective, it is necessary to set strategic objectives for key aspects of strategy. Examples of strategic objectives might be:

1. to increase the annual profit after tax by 125% in the next ten years
2. to introduce an average of three new products each year for the next ten years
3. to become the market leader in four market segments within the next ten years
4. All of the above

Goals contribute to self-motivation because they provide a justification to actions in the context of delivering a personal benefit associated with achieving the goal. They help do this by:

1. Focusing effort in a consistent direction
2. Improving an employee’s chances of success
3. Improving both motivation and satisfaction
4. All of the above

The different orientations of goals include:

1. Learning orientation
2. Proof orientation
3. Both A&B
4. None

How to set effective goals?

1. Ensure there is a system that can provide feedback on the achievement of goals
2. Goals must be SMART
3. When recording goals, state them in a positive statement
4. All of the above

Limitations or Problems created by goals include:

1. Inflexibility that can lead to a narrow focus. An opportunity that falls outside the scope of recorded and stated goals may potentially be overlooked.
2. Stress through a constant pressure and reference needing to constantly perform at the highest levels in order to achieve or exceed stated goals. This can detract from taking enjoyment and interest from the task.
3. Both A&B
4. None

Management by objectives (MBO) – is an approach that seeks to align employees’ objectives with the organization’s goals.

1. The above statement is correct
2. The above statement is incorrect

Advantages of Management by objectives (MBO) include:

1. MBO ensures that team members are clear about their work and how it benefits the whole organization.
2. This enables employees and managers to distinguish between tasks that are necessary and those that do not contribute to the organization’s objectives.
3. MBO provides a sense of purpose for individuals
4. All of the above

Disadvantages of Management by objectives (MBO) include:

1. MBO is often challenging and lengthy to implement needing what can be perceived as an unnecessarily expensive underlying goal tracking system.
2. Implementing MBO requires commitment across the whole organization. Significant employee resistance can occur.
3. Both A&B
4. None

Self-efficacy – is the measure of the belief in one’s own ability to succeed in situations to complete tasks and reach goals.

1. True
2. False

Levels of self-efficacy impact human functions in a number of ways, examples include:

1. people with high self-efficacy are more likely to make the effort to complete a task and persist with those efforts than people with low self-efficacy.
2. high self-efficacy generally leads to tasks being undertaken whereas low self-efficacy generally leads to tasks being avoided.
3. High self-efficacy people will attribute failure to external factors, whereas low self-efficacy people will blame themselves.
4. All of the above

Law of effect – The law of effect is the belief that a favorable after-effect strengthens the action that produced it. The converse is also true.

1. The above is correct
2. The above is incorrect

Reinforcement theory –

1. Reinforcement theory states that people seek out and remember information that provides cognitive support for their pre-existing attitudes and beliefs,
2. The theory states that “an individual’s behavior is a function of its consequences.”
3. Both A&B
4. None

Reinforcement theory includes:

1. Selective exposure
2. Selective perception
3. Selective retention
4. All of the above

Positive reinforcement –

1. Positive reinforcement is any pleasant or desirable consequence that follows a response and increases the probability that the response will be repeated”
2. Positive reinforcement involves the addition of a reinforcing stimulus following a desired behavior.
3. The objective is to make it more likely that the behavior will re-occur in future.
4. All of the above

Positive reinforcement is normally most effective:

1. when it occurs immediately after the event
2. when delivered with enthusiasm
3. when it occurs frequently
4. All of the above

Negative reinforcement involves the removal of a stimulus following a desired behavior. The objective is to make it more likely that the behavior will re-occur because of the removal of the negative reinforcement in future.

1. The above statement is correct
2. The above statement is incorrect

Negative reinforcement is normally most effective:

1. when it occurs immediately after the event
2. when it occurs frequently
3. All of the above
4. None

Reinforcement theory can be employed in the business environment by adopting tactics like:

1. Set clear and reasonable expectations
2. Identify strong motivators
3. Encourage desirable behaviors
4. All of above

—More to come soon—

Aanchal Raj says:

January 22, 2023 at 11:50 am

I have a doubt regarding questions no. 5 ,
According to my opinion option ‘b’ is correct,
Please check this question again .
Thanks for helping.

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1. Club Admin says:
  
  February 28, 2023 at 11:52 pm
  
  Noted and Corrected. Thanks for helping everyone here.
  
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2. Annesha Biswas says:
  
  April 7, 2023 at 4:45 pm
  
  It’s really helpful.
  
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  1. Club Admin says:
    
    April 16, 2023 at 8:20 pm
    
    Thank you. More coming soon. Stay tuned
    
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